Verify Your royal13 Account
Account verification is how we keep your balance protected and make sure withdrawals reach the right person. The process asks for a government-issued ID — a national identity card works — and a selfie to match it. Upload both through the verification section in your account settings. Our team reviews submissions and confirms the account, after which deposits and withdrawals run without
interruption. Completing this early means you will never hit a hold at the moment you want to withdraw. Think of it as locking your account to your identity so nobody else can move your funds.
- Go to account settings — Find the verification section inside your account dashboard. It shows which documents are still needed and which are confirmed.
- Upload your ID — A national identity card is the standard document. The photo must be clear and all four corners visible in the frame.
- Submit a selfie — Take a selfie holding your ID so the name and photo are readable. This step confirms the document belongs to you.
- Await confirmation — Our team reviews the submission. Once approved, your account is fully verified and withdrawal requests process without additional holds.